InterContinental Hotels Group Job as FNB Assistant 2024: Mid-level Applicants in Hospitality Fields Encouraged to Apply!
IHG (InterContinental Hotels Group) Overview
IHG is a renowned global hospitality company that is synonymous with exceptional service and luxurious accommodations. Their two properties, InterContinental Residences Business Bay and Crowne Plaza Business Bay, exemplify IHG’s dedication to providing the epitome of luxury and lifestyle. The prime location provides guests with easy access to the remarkable Dubai Mall and awe-inspiring Burj Khalifa, ensuring an unforgettable stay surrounded by iconic attractions.
With more than 450 stunningly appointed rooms in each property, guests are immersed in a world of grandeur. Whether visiting for business or leisure, the accommodations provide an atmosphere of elegance and sophistication, ensuring a memorable and luxurious experience. Guests can savor a diverse range of dining options, from exquisite international cuisine to tantalizing local flavors. The properties also feature state-of-the-art fitness centers, rejuvenating spa facilities, and beautiful swimming pools, providing guests with opportunities to relax and unwind in style.
Work Flow and Responsibilities
- Provide aid in setting up and preparing the all-day dining venue
- Collaborate with culinary team to ensure prompt and accurate preparation of in-room dining requests
- Maintain all dining spaces and service stations along with the amenities for in-room dining delivery are spotless and hygienic
- Ensure compliance with health and safety standards, including meticulous adherence to food handling and sanitation protocols
- Receive and fulfill orders, serving food and beverages to guests with exceptional care and an eye for exquisite presentation
- Maintain cleanliness and inviting dining atmosphere by proficiently clearing and resetting tables
- Manage the processing, packing, and prompt delivery of in-room dining requests to guest rooms
- Ensure customers receiving food and beverages for in-room dinning are attended to with promptness and courtesy
- Coordinate with kitchen and fellow staff members to optimize service flow and enhance guest satisfaction
- Greet and welcome guests in a friendly manner, addressing inquiries and providing menu information.
Foresee customer preferences to ensure a pleasant dining experience - Effectively communicate with team members to synchronize tasks and duties
- Maintain precise records and process payments for in room dining orders
- Oversee all aspects of handling money, including accepting payments, making change, and keeping detailed records.
Requirements
- Completion of secondary school or equivalent level of education
- Experienced working in the FNB industry (hotel or restaurant)
- Exceptional communication and relational skills
- Highly organized and capable of multitasking in a fast-paced, challenging work environment
- Have a customer-oriented skills with welcoming demeanor
- Flexible to work different times and able to work during holiday
- Proven team-player who can collaborate effectively with colleagues from diverse backgrounds
- Ability to adjust to new roles
- Good physical condition, able to stand for long periods and perform tasks that require lifting and moving.
Employee Benefits
- Competitive financial and comprehensive benefits package
- Inclusive work environment where differences are celebrated and valued
- Equal employment opportunities
- Culture of trust, support, and acceptance fosters personal and professional growth
- Commitment to employee wellbeing through health, lifestyle, and workplace support
- Opportunities to share international expertise and cultural insights
- Inspiring work experiences that provide a richer perspective on the world
- Opportunities for career growth and development with the world’s most international luxury hotel brand.
How to apply
- Go the website or Apply online: IHG Recruitment as FNB Assistant 2024
- Click on the “Apply” button
- Sign in using your email or log in if you already have an account
- Choose to apply via LinkedIn, Indeed, or by uploading your resume
- Fill in your contact information, including your name, email, mobile number, and address
- Answer several application questions thoughtfully
- Upload supporting documents such as your resume and cover letter
- Provide diversity and disability information if applicable
- Complete the process by e-signing and submitting your application.
